About the Client
The client, a financial management company, required the architecture and maintenance of an Azure AVD environment for their team. The organization, with users both in the US and offshore, needed a robust and reliable remote desktop environment to support their Sage300 ERP application. The client sought timely support for Azure AVD and M365 to ensure seamless operations.
The Challenges
The client required a well-architected and maintained Azure AVD environment to support their financial operations. Key challenges included:
- Complex User Environment: Managing a virtual desktop environment for 10 users located in different geographic regions, including the US and offshore.
- Integration with Sage300 ERP: Ensuring seamless integration and performance of Sage300 ERP within the Azure environment.
- Timely Support Needs: Providing prompt and effective support for Azure AVD, M365, and related services to minimize disruptions.
- Comprehensive Skills Required: Expertise needed in various technologies including Azure Virtual Machines, networking, remote desktop environments, M365, SharePoint, Teams, and Azure AD.
