The client, an organization actively using Azure AD and Azure DevOps, required assistance with user management and pipeline management. They sought to streamline user management processes and improve the efficiency of their Azure DevOps pipelines to better handle ongoing requests and maintain operational effectiveness.
The client faced several issues with their Azure AD and Azure DevOps pipelines. User management was complex, making it difficult to efficiently handle roles and permissions within Azure AD. The Azure DevOps pipelines were not optimized, resulting in delays and inefficiencies in managing ongoing development and deployment requests. Additionally, the processes for user access and pipeline management were cumbersome and error-prone, leading to operational inefficiencies and increased manual effort.