About the Client

The client is a prominent Dam Safety organization responsible for conducting compliance audits across numerous dams in New South Wales (NSW). With a commitment to ensuring the safety and integrity of dams, they traditionally relied on a manual process utilizing Word documents and Excel spreadsheets to perform audits and document compliance evidence.

The Challenges

Manual Processes: The existing audit process was heavily reliant on manual efforts, leading to inefficiencies, errors, and increased time consumption.

Information Silos: The use of separate Word and Excel documents made it challenging for team members to easily share and collaborate on audit information, leading to communication gaps.

Error-Prone: The manual nature of note-taking and updating files increased the risk of errors, potentially compromising the accuracy of audit records.