Katayra Marbles, a leader in the stone and marble industry, needed an efficient way to manage and track internal system bugs. They sought a solution that would streamline communication, track issues centrally, and automate the bug assignment process, reducing time spent on follow-ups. Metaorange Digital leveraged Microsoft Power Automate to create a customized workflow that optimized their ticketing and bug-tracking processes, enabling faster, more efficient issue resolution.
Katayra Marbles struggled with a lack of centralized bug tracking and communication inefficiencies, which led to prolonged resolution times and misaligned workflows. They needed a structured system to: